ATS Help Center

Search ATS help resources, access setup guides, watch video tutorials, join the Discord group, submit a help ticket, or book expert guidance when you need extra assistance.

ATS Help Bot
24/7 AI Help Agent
ATS Online Guides
View Online Guides
ATS Discord Group for interactive support & education
View Discord Groups
Video guides
View Video Guides
ATS Frequently Asked Questions
View FAQs
Contact ATS Help Desk
Submit Help Ticket
Contact ATS Sales book a free discovery call
Discovery Meeting

Help & Guidance: AI-Assisted Support

Get help through the 24/7 ATS AI Help Agent, online guides, Discord community, AI-assisted Help Desk, or live-agent support.

  • 🤖 Ask the ATS AI Help Agent — Get immediate, 24/7 answers based on ATS help articles and product guidance - See search above.
  • 📄 Search the Online Help Guides — Browse help articles covering ATS products, installation, setup, pricing, services, and troubleshooting.
  • ❓ Frequently Asked Questions — Find answers about ATS products, pricing, licensing, setup, support and trading pathways.
  • 🎥 Video Guides — Watch ATS product demonstrations, setup tutorials and trading-system guidance.
  • 🤖 Ask the ATS Help Bot on Discord — Message the ATS Help Agent directly from within the ATS Discord group.
  • 💬 Visit the Discord Support Group — Browse discussions, ask questions, and learn from the ATS community.
  • 📩 Submit a Support Ticket — Contact the 24/7 AI-assisted ATS Help Desk, with human-agent backup during live support hours.
    Please submit one ticket per issue with a clear subject and detailed description. Check your spam or junk folder for replies.
  • 🎧 Live-Agent Support Hours — Monday–Friday, 06:00–12:00 CT.
    Interactive human support is available through the ATS Discord group and Help Desk.
  • 📅 Book a Free Discovery Meeting — Explore the ATS ecosystem, review products and pricing, and identify the most suitable ATS trader pathway.
    Discovery Meetings are intended for product, pricing, and pathway guidance—not technical support.
  • 📧 Safelist the ATS Help Desk — Add the following addresses to your safe-sender list:
  • 📊 NinjaTrader Platform and Data-Feed Support — Contact NinjaTrader directly for assistance with the NinjaTrader platform, user account, or market-data connection.

Get Started with ATS

Get started with ATS hybrid trading systems, technology, Zero-to-Hero education, expert support, trading groups, live-market AI Copilot analysis and Trade Mastery.

🚀 Get Started