ATS Help Center

Search ATS help resources, access setup guides, watch video tutorials, join the Discord group, submit a help ticket, or book expert guidance when you need extra assistance.

Help & Guidance: AI-Assisted Support

Get help through the 24/7 ATS AI Help Agent, online guides, Discord community, AI-assisted Help Desk, or live-agent support.

• 🤖 Ask the ATS AI Help Agent — Get immediate, 24/7 answers based on ATS help articles and product guidance - See search above.
• 📄 Search the Online Help Guides — Browse help articles covering ATS products, installation, setup, pricing, services, and troubleshooting.
• ❓ Frequently Asked Questions — Find answers about ATS products, pricing, licensing, setup, support and trading pathways.
• 🎓 ATS Trade Mastery — View 🎯 Zero-to-Hero Stages turnkey active trading learning, and Live market 🏆 VIP Mastery .
• 🎥 Video Guides — Watch ATS product demonstrations, setup tutorials and trading-system guidance.
• 🤖 Ask the ATS Help Bot on Discord — Message the ATS Help Agent directly from within the ATS Discord group.
• 💬 Visit the Discord Support Group — Browse discussions, ask questions, and learn from the ATS community.
• 📩 Submit a Support Ticket — Contact the 24/7 AI-assisted ATS Help Desk, with human-agent backup during live support hours.
  Please submit one ticket per issue with a clear subject and detailed description. Check your spam or junk folder for replies.
• 🎧 Live-Agent Support Hours — Monday–Friday, 06:00–12:00 CT.
  Interactive human support is available through the ATS Discord group and Help Desk.
• 📅 Book a Free Discovery Meeting — Explore the ATS ecosystem, review products and pricing, and identify the most suitable ATS trader pathway.
  Discovery Meetings are intended for product, pricing, and pathway guidance—not technical support.

  The meeting is available through the ATS Ecosystem and is hosted and operated independently by Trader Success VIP (TSV).

• 🤝 White-Glove Services — Explore optional one-to-one onboarding, installation, setup, technical assistance and trader-mastery services through the ATS Ecosystem.
• 📧 Safelist the ATS Help Desk — Add the following addresses to your safe-sender list:
  • [email protected]
  • [email protected]
• 📊 NinjaTrader Platform and Data-Feed Support — Contact NinjaTrader directly for assistance with the NinjaTrader platform, user account, or market-data connection.
  • [email protected]
  • www.ninjatrader.com

Get Started with ATS

Get started with ATS hybrid trading systems, technology, Market insights, Zero-to-Hero education, support, trading groups, live-market AI Copilot analysis and Trade Mastery.