ATS Help Center
ATS products are for intermediate to veteran traders, and NinjaTrader users, with strong tech skills for windows, desktop, mobile, and web apps!
Help & Guidance: 24/7 AI-Assisted Support
Let’s make it a win–win! Start with our 24/7 AI-powered Help Bot for instant answers, or explore our help-desk articles, videos, blogs, and Discord group.-
🤖 ATS Help Bot
— 24/7 AI assistance for questions, articles, and chat guidance
24/7 fast expert assistance check your spam/junk folders for emails!. -
📩 Submit a Support Ticket
— 24/7 AI-assisted Help Desk with human-agent backup during live hours
One ticket per issue; use a clear subject line and detailed description for best results. - 📄 Online Help Guides — 24/7 online articles for all products, services, pricing, and more
- 💬 Discord Support Group — Browse, post questions, and learn from the community
- 🔑 Login to Help Desk — View all your tickets and responses
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🎧 Live Agent Hours Mon–Fri, 06:00–12:00 CT
Interactive support via the ATS Discord group and Help Desk. -
Safelist our Help-Desk Emails:
Ensure you receive responses by checking your spam/junk folders. - NinjaTrader Platform, Brokerage & Data-feed Support:
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