ATS Help Center
Search ATS help resources, access setup guides, watch video tutorials, join the Discord group, submit a help ticket, or book expert guidance when you need extra assistance.
Help & Guidance: AI-Assisted Support
Start with ATS universal search, the 24/7 AI Help Agent, online guides, videos, Discord support, or book expert guidance for setup and Trade Mastery assistance.
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🤖 AI Support Agent
— Get fast, 24/7 AI assistance with questions, support articles, and general guidance.
For email responses, please check your spam or junk folder. -
📩 Submit a Support Ticket
— Access our 24/7 AI-assisted Help Desk with human-agent backup during live support hours.
Please submit one ticket per issue and include a clear subject line and detailed description. - 📄 Online Help Guides — Browse 24/7 help articles covering ATS products, services, setup, pricing, and more.
- 🤖 ATS Help Bot on Discord — Message the ATS Help Agent directly within the ATS Discord group.
- 💬 Discord Support Group — Browse discussions, ask questions, and learn from the ATS community.
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📅 Book a Free Discovery Meeting
— Explore the ATS ecosystem and identify the most suitable pathway for your trading goals: Fast Track Zero to Hero or the Complete Trading & Mastery Package.
Discovery Meetings are obligation-free and intended for traders considering which ATS pathway to follow. -
🎧 Live Agent Hours
— Monday–Friday, 06:00–12:00 CT
Interactive human support is available through the ATS Discord group and Help Desk. -
Safelist Our Help Desk Email Addresses
Add these addresses to your safe-sender list and check your spam or junk folder for responses. - NinjaTrader Platform, Brokerage, and Data-Feed Support
Get Started Trading Futures
Start with a free Discovery Meeting to explore the ATS ecosystem, discuss your trading goals, and identify which of our two structured pathways is the best fit for you.
Trader Pathways
- 🎧Free Discovery Meeting: A Zoom meeting covering your trading experience and goals, ATS introduction, hybrid trading suite overview, and two pathways to trading payouts.
- ⚡Fast Track Zero to Hero: Receive assisted installation, setup, onboarding, orientation, and Stage 1–5 training with 30-day access to the ATS Hybrid Algo Trading ecosystem.
- 🏆Full Trading + Mastery: Get it all Fast Track with extended VIP Mastery, trade reviews, ongoing guidance, working toward prop-firm payouts, live-trading results, and ROI.
Talk to an experienced ATS futures trader with no obligation. View the ATS ecosystem, discuss your trading goals, review the available pathways and pricing, and decide whether Fast Track Zero to Hero or the Complete Trading & Mastery Package is right for you.
📅 Free Discovery Call